# Report a Bug

**URL:** https://community.glideapps.com/c/bugs/7.md?page=11

[Latest](https://community.glideapps.com/latest.md) · [Categories](https://community.glideapps.com/categories.md) · [Tags](https://community.glideapps.com/tags.md)

**Page:** 12

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## [Can switch workflow trigger to Email from the trigger option](https://community.glideapps.com/t/can-switch-workflow-trigger-to-email-from-the-trigger-option/79099)

<div class="topic-metadata">

**Author:** [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)\
**Replies:** 2\
**Last updated:** [January 10, 2025, 1:09am UTC](https://community.glideapps.com/t/can-switch-workflow-trigger-to-email-from-the-trigger-option/79099 "2025-01-10T01:09:44Z")

</div>

It is possible to change the trigger from a workflow already created. But, it won’t work when trying to set it to Email.

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## [Changing style in a collection changes the item click action associated with that item](https://community.glideapps.com/t/changing-style-in-a-collection-changes-the-item-click-action-associated-with-that-item/79092)

<div class="topic-metadata">

**Author:** [@MattLB](https://community.glideapps.com/u/MattLB)\
**Replies:** 0\
**Last updated:** [January 9, 2025, 6:32pm UTC](https://community.glideapps.com/t/changing-style-in-a-collection-changes-the-item-click-action-associated-with-that-item/79092 "2025-01-09T18:32:48Z")

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First time reporting a bug? Refer to our Start Here post. Team ID: In the Glide dashoard URL, e.g. (https://go.glideapps.com/o/d3bnZ6GUm48lQRrwa6t6) App ID: In the Glide builder URL, e.g. (https://go.glideapps.c…

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## [Waiting Icone](https://community.glideapps.com/t/waiting-icone/79025)

<div class="topic-metadata">

**Author:** [@Aurelien\_Morette](https://community.glideapps.com/u/Aurelien_Morette)\
**Replies:** 1\
**Last updated:** [January 8, 2025, 12:03am UTC](https://community.glideapps.com/t/waiting-icone/79025 "2025-01-08T00:03:18Z")

</div>

I would like to know please why the loading icon is displayed permanently.

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## [Format Date problem](https://community.glideapps.com/t/format-date-problem/79000)

<div class="topic-metadata">

**Author:** [@Aurelien\_Morette](https://community.glideapps.com/u/Aurelien_Morette)\
**Replies:** 3\
**Last updated:** [January 6, 2025, 5:52pm UTC](https://community.glideapps.com/t/format-date-problem/79000 "2025-01-06T17:52:03Z")

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I need help, why the Date Format function is no longer there

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## [Hero Icons component is not working](https://community.glideapps.com/t/hero-icons-component-is-not-working/79010)

<div class="topic-metadata">

**Author:** [@Gdclavijo](https://community.glideapps.com/u/Gdclavijo)\
**Replies:** 3\
**Last updated:** [January 6, 2025, 5:24pm UTC](https://community.glideapps.com/t/hero-icons-component-is-not-working/79010 "2025-01-06T17:24:33Z")

</div>

Hi Gliders… Anybody knows why Hero Icon component does not work? … Yesterday, it was working but today something wrong. Thanks

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## [Scanner component is not working on iPhone](https://community.glideapps.com/t/scanner-component-is-not-working-on-iphone/78915)

<div class="topic-metadata">

**Author:** [@primechome](https://community.glideapps.com/u/primechome)\
**Replies:** 4\
**Last updated:** [January 6, 2025, 5:39am UTC](https://community.glideapps.com/t/scanner-component-is-not-working-on-iphone/78915 "2025-01-06T05:39:15Z")

</div>

First time reporting a bug? Refer to our Start Here post. Team ID: In the Glide dashoard URL, e.g. https://go.glideapps.com/o/LkBdbpSiBY6Lt6EAoHdm App ID: In the Glide builder URL, e.g. https://go.glideapps.com/…

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## [Inline Template Issue in Layout: Empty Column Causes Comment Component to Disappear](https://community.glideapps.com/t/inline-template-issue-in-layout-empty-column-causes-comment-component-to-disappear/78724)

<div class="topic-metadata">

**Author:** [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)\
**Replies:** 0\
**Last updated:** [December 22, 2024, 2:40am UTC](https://community.glideapps.com/t/inline-template-issue-in-layout-empty-column-causes-comment-component-to-disappear/78724 "2024-12-22T02:40:17Z")

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Description An inline template in the layout with an empty column is causing the entire component to not display. How to replicate Create 2 columns in a table. Let’s say col1 and col2. Add rows with some of the fi…

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## [Is there a bounty program for reporting serious flaws on the site?](https://community.glideapps.com/t/is-there-a-bounty-program-for-reporting-serious-flaws-on-the-site/78697)

<div class="topic-metadata">

**Author:** [@Breno\_Nayce1](https://community.glideapps.com/u/Breno_Nayce1)\
**Replies:** 2\
**Last updated:** [December 19, 2024, 8:16pm UTC](https://community.glideapps.com/t/is-there-a-bounty-program-for-reporting-serious-flaws-on-the-site/78697 "2024-12-19T20:16:07Z")

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I’ve been testing a flaw on the site for 10 days, I had the conclusion that it’s a serious flaw. Is there any financial reward for discoveries of this type? Where should I access?

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## [Creating a new user via a Form with "Role" filled via "Additional Columns"](https://community.glideapps.com/t/creating-a-new-user-via-a-form-with-role-filled-via-additional-columns/78667)

<div class="topic-metadata">

**Author:** [@Ja\_ke](https://community.glideapps.com/u/Ja_ke)\
**Replies:** 3\
**Last updated:** [December 17, 2024, 11:13pm UTC](https://community.glideapps.com/t/creating-a-new-user-via-a-form-with-role-filled-via-additional-columns/78667 "2024-12-17T23:13:31Z")

</div>

First time reporting a bug? Refer to our Start Here post. Team ID: In the Glide dashoard URL, e.g. App ID: In the Glide builder URL, e.g. https://go.glideapps.com/app/EzqIozLx3HzEi1psyuJP/layout Description Wh…

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## [PIN emails are not sent on my apps](https://community.glideapps.com/t/pin-emails-are-not-sent-on-my-apps/78625)

<div class="topic-metadata">

**Author:** [@thierryn\_accesit](https://community.glideapps.com/u/thierryn_accesit)\
**Replies:** 4\
**Last updated:** [December 17, 2024, 3:41pm UTC](https://community.glideapps.com/t/pin-emails-are-not-sent-on-my-apps/78625 "2024-12-17T15:41:46Z")

</div>

First time reporting a bug? Refer to our Start Here post. Team ID: In the Glide dashoard URL, e.g. https://go.glideapps.com/o/v1N7JRjjvaTU0otcFUGG App ID: In the Glide builder URL, e.g. https://go.glideapps.com/…

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## [brief appearance of deleted data from the GLIDE](https://community.glideapps.com/t/brief-appearance-of-deleted-data-from-the-glide/78607)

<div class="topic-metadata">

**Author:** [@Air\_Pullman](https://community.glideapps.com/u/Air_Pullman)\
**Replies:** 1\
**Last updated:** [December 15, 2024, 12:10am UTC](https://community.glideapps.com/t/brief-appearance-of-deleted-data-from-the-glide/78607 "2024-12-15T00:10:31Z")

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Heyyy I’d like to report a problem. Is a brief appearance of deleted data from the GLIDE. I deleted a lot of data from a GLIDE table. But when I open a list in my application, all the deleted data appears for 2 seconds…

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## [API 500 error: Error getting rows](https://community.glideapps.com/t/api-500-error-error-getting-rows/77939)

<div class="topic-metadata">

**Author:** [@Dirk](https://community.glideapps.com/u/Dirk)\
**Replies:** 4\
**Last updated:** [December 13, 2024, 8:24pm UTC](https://community.glideapps.com/t/api-500-error-error-getting-rows/77939 "2024-12-13T20:24:01Z")

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When calling the API via Make we receive more and more 500 errors with: Error getting rows. This happens when we search for rows with sql conditions. We use this to get a specific row from Big Table { “appID”: “XXXXXXX…

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## [Safari Browswer - Custom Collections are slow to load especially on Safari](https://community.glideapps.com/t/safari-browswer-custom-collections-are-slow-to-load-especially-on-safari/78511)

<div class="topic-metadata">

**Author:** [@rayo](https://community.glideapps.com/u/rayo)\
**Replies:** 4\
**Last updated:** [December 11, 2024, 10:51am UTC](https://community.glideapps.com/t/safari-browswer-custom-collections-are-slow-to-load-especially-on-safari/78511 "2024-12-11T10:51:19Z")

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Any idea why custom collections are incredibly slow to load on a safari macbook browser especially when they have images. To an extent you feel its not possible to use them in a live app. The table has got only 80 …

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## [Values from if-then-else column](https://community.glideapps.com/t/values-from-if-then-else-column/78469)

<div class="topic-metadata">

**Author:** [@Chen\_J](https://community.glideapps.com/u/Chen_J)\
**Replies:** 0\
**Last updated:** [December 9, 2024, 1:14pm UTC](https://community.glideapps.com/t/values-from-if-then-else-column/78469 "2024-12-09T13:14:46Z")

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Team ID: dfVQyCwAX7aK1jBRmJzi App ID: Do5c5qmZ6F1VRXTCFYSI Description I’ve came across an issue in Glide when i put values into the data for “if then else” column, the new cases didn’t appear. The problem is that I…

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## [Error generating PDF via DocsAutomator integration](https://community.glideapps.com/t/error-generating-pdf-via-docsautomator-integration/78348)

<div class="topic-metadata">

**Author:** [@Danny\_Nielsen](https://community.glideapps.com/u/Danny_Nielsen)\
**Replies:** 5\
**Last updated:** [December 7, 2024, 7:48am UTC](https://community.glideapps.com/t/error-generating-pdf-via-docsautomator-integration/78348 "2024-12-07T07:48:43Z")

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Just had an error with DocsAutomator. PDF generated via DocsAutomator App integration. Description History on DocsAutomator return “Succes” History in Glide retur “Error” How to replicate I retried running sam…

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## [4 out of 6 OpenAI integration features missing from options in field creator](https://community.glideapps.com/t/4-out-of-6-openai-integration-features-missing-from-options-in-field-creator/78427)

<div class="topic-metadata">

**Author:** [@JamesAtSea](https://community.glideapps.com/u/JamesAtSea)\
**Replies:** 3\
**Last updated:** [December 7, 2024, 12:55am UTC](https://community.glideapps.com/t/4-out-of-6-openai-integration-features-missing-from-options-in-field-creator/78427 "2024-12-07T00:55:15Z")

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Hi, it appears that many of the OpenAI integration options have disappeared from the field creator when I try to create a new field. When I create a new field and search for OpenAI as a field type, only “Complete Chat” …

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## [Data disappears after manual change](https://community.glideapps.com/t/data-disappears-after-manual-change/78357)

<div class="topic-metadata">

**Author:** [@David\_Gabler](https://community.glideapps.com/u/David_Gabler)\
**Replies:** 4\
**Last updated:** [December 5, 2024, 5:36pm UTC](https://community.glideapps.com/t/data-disappears-after-manual-change/78357 "2024-12-05T17:36:19Z")

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Hello, Lately (as in the last four months), when I manually change a field in the data editor, the entire line goes blank and takes several minutes for a refresh. This is on a Free plan with Glide Tables only. It has ha…

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## [Custom component showing different date that what was picked](https://community.glideapps.com/t/custom-component-showing-different-date-that-what-was-picked/78121)

<div class="topic-metadata">

**Author:** [@Valeria](https://community.glideapps.com/u/Valeria)\
**Replies:** 15\
**Last updated:** [December 4, 2024, 12:53am UTC](https://community.glideapps.com/t/custom-component-showing-different-date-that-what-was-picked/78121 "2024-12-04T00:53:48Z")

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I have a date picker and a field in a custom AI component that shows the information that’s on the column where the date picker anotates. I don’t know if it has to do with the AI, with timezones or what issue, but whenev…

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## [Template store not showing Buy or Use buttons](https://community.glideapps.com/t/template-store-not-showing-buy-or-use-buttons/78046)

<div class="topic-metadata">

**Author:** [@Alger\_Bradley](https://community.glideapps.com/u/Alger_Bradley)\
**Replies:** 3\
**Last updated:** [December 3, 2024, 10:27am UTC](https://community.glideapps.com/t/template-store-not-showing-buy-or-use-buttons/78046 "2024-12-03T10:27:24Z")

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Template page on the website is not showing any buttons to use or purchase templates.

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## [API account Google Limited](https://community.glideapps.com/t/api-account-google-limited/78277)

<div class="topic-metadata">

**Author:** [@Phuwanart\_TANALAD](https://community.glideapps.com/u/Phuwanart_TANALAD)\
**Replies:** 2\
**Last updated:** [December 1, 2024, 2:51pm UTC](https://community.glideapps.com/t/api-account-google-limited/78277 "2024-12-01T14:51:13Z")

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First time reporting a bug? Refer to our Start Here post. New client Can’t login to web

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## [Template store does not show view template, price or purchase](https://community.glideapps.com/t/template-store-does-not-show-view-template-price-or-purchase/78251)

<div class="topic-metadata">

**Author:** [@JL\_AV](https://community.glideapps.com/u/JL_AV)\
**Replies:** 2\
**Last updated:** [November 30, 2024, 7:40am UTC](https://community.glideapps.com/t/template-store-does-not-show-view-template-price-or-purchase/78251 "2024-11-30T07:40:46Z")

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Hi everyone, I recently uploaded a template, but the Template Store doesn’t show view template, price or buy. I’m worried that for some reason those actions aren’t present because obviously I want my template to sell. Al…

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## [Push notifications not working?](https://community.glideapps.com/t/push-notifications-not-working/77337)

<div class="topic-metadata">

**Author:** [@Mikaeldorval](https://community.glideapps.com/u/Mikaeldorval)\
**Replies:** 4\
**Last updated:** [November 28, 2024, 9:28am UTC](https://community.glideapps.com/t/push-notifications-not-working/77337 "2024-11-28T09:28:58Z")

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Anyone else not receiving push notifications on there app?

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## [Data Grid - Column width](https://community.glideapps.com/t/data-grid-column-width/78218)

<div class="topic-metadata">

**Author:** [@iPomidor](https://community.glideapps.com/u/iPomidor)\
**Replies:** 3\
**Last updated:** [November 27, 2024, 8:28am UTC](https://community.glideapps.com/t/data-grid-column-width/78218 "2024-11-27T08:28:40Z")

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Good afternoon. Please tell me what I’m doing wrong. I’m making a Data Grid and I want to transfer the column width through the table. No matter what values ​​you set, everything is fixed size, nothing changes

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## [Team Usage and Billing Data Not Loading](https://community.glideapps.com/t/team-usage-and-billing-data-not-loading/78117)

<div class="topic-metadata">

**Author:** [@andresborja](https://community.glideapps.com/u/andresborja)\
**Replies:** 2\
**Last updated:** [November 22, 2024, 2:23am UTC](https://community.glideapps.com/t/team-usage-and-billing-data-not-loading/78117 "2024-11-22T02:23:44Z")

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Team ID: CeIm9MyjHqcWwKpLOuzv Description My Team’s usage and billing data are not loading. I was trying to check if I had hit any limits because of issues uploading images, but I’ve been trying for over an hour now a…

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## [Collection alignment - text wrapping problem](https://community.glideapps.com/t/collection-alignment-text-wrapping-problem/77325)

<div class="topic-metadata">

**Author:** [@Alexey\_Khrolovich](https://community.glideapps.com/u/Alexey_Khrolovich)\
**Replies:** 4\
**Last updated:** [November 21, 2024, 12:15am UTC](https://community.glideapps.com/t/collection-alignment-text-wrapping-problem/77325 "2024-11-21T00:15:51Z")

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Normally text in “description” parameter of collection are wrapped. But if i choose in collection options alignment to be center it cuts text to 1 string only. Can you fix that? BR

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## [Custom Collections on mobile screen](https://community.glideapps.com/t/custom-collections-on-mobile-screen/78065)

<div class="topic-metadata">

**Author:** [@abdo](https://community.glideapps.com/u/abdo)\
**Replies:** 2\
**Last updated:** [November 20, 2024, 8:15pm UTC](https://community.glideapps.com/t/custom-collections-on-mobile-screen/78065 "2024-11-20T20:15:37Z")

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Custom Collection Issues on mobile device I have 2 exactly same tabs… based on the same relation. one has a cards collection the other has a custom collection layout grid (with only an image / title) both have the s…

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## [Send email action not working](https://community.glideapps.com/t/send-email-action-not-working/78063)

<div class="topic-metadata">

**Author:** [@Fabio\_Fulci](https://community.glideapps.com/u/Fabio_Fulci)\
**Replies:** 8\
**Last updated:** [November 20, 2024, 3:22pm UTC](https://community.glideapps.com/t/send-email-action-not-working/78063 "2024-11-20T15:22:37Z")

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Team ID: In the Glide dashoard URL, e.g. \`https://go.glideapps.com/o/0t33PI3jahuseuNSUi7a App ID: In the Glide builder URL, e.g. \`https://go.glideapps.com/app/oXPPa4g8e8Vg4Vsh2hBa/layout Description Send email …

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## [Custom Component Disappearing / Not Displaying](https://community.glideapps.com/t/custom-component-disappearing-not-displaying/78021)

<div class="topic-metadata">

**Author:** [@Atom](https://community.glideapps.com/u/Atom)\
**Replies:** 5\
**Last updated:** [November 20, 2024, 11:01am UTC](https://community.glideapps.com/t/custom-component-disappearing-not-displaying/78021 "2024-11-20T11:01:54Z")

</div>

First time reporting a bug? Refer to our Start Here post. Team ID: In the Glide dashoard URL, e.g. y60l3n8HkXyhX6yCO7cd App ID: In the Glide builder URL, e.g. qeioGIVnY6YqMqvqWwrQ/layout Description The Custo…

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## [Image \> Text AI - Passport Information](https://community.glideapps.com/t/image-text-ai-passport-information/77967)

<div class="topic-metadata">

**Author:** [@doslab](https://community.glideapps.com/u/doslab)\
**Replies:** 1\
**Last updated:** [November 17, 2024, 11:26pm UTC](https://community.glideapps.com/t/image-text-ai-passport-information/77967 "2024-11-17T23:26:54Z")

</div>

I’m creating an app for a big group trip and found a great use case for Image \> Text AI, to extract the information from everyone’s uploaded passport information (which I currently do manually…) This worked a handful of…

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## [Performance issues with Glide Big Tables](https://community.glideapps.com/t/performance-issues-with-glide-big-tables/77942)

<div class="topic-metadata">

**Author:** [@iPomidor](https://community.glideapps.com/u/iPomidor)\
**Replies:** 1\
**Last updated:** [November 16, 2024, 1:40pm UTC](https://community.glideapps.com/t/performance-issues-with-glide-big-tables/77942 "2024-11-16T13:40:11Z")

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Hello! I would like to express my deep gratitude to the Glide team. I really love your product, and I spend 8–10 hours daily working with it, sometimes even working around the clock. What you are creating is truly impre…

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