# Report a Bug

**URL:** https://community.glideapps.com/c/bugs/7.md?page=107

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**Page:** 108

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## [Could not send a "Lookup" column by Form and workaround](https://community.glideapps.com/t/could-not-send-a-lookup-column-by-form-and-workaround/4000)

<div class="topic-metadata">

**Author:** [@gshirato](https://community.glideapps.com/u/gshirato)\
**Replies:** 3\
**Last updated:** [February 13, 2020, 7:23pm UTC](https://community.glideapps.com/t/could-not-send-a-lookup-column-by-form-and-workaround/4000 "2020-02-13T19:23:20Z")

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Hey guys, I encountered this problem in Form, which is I couldn’t send a data column to the spreadsheet (it made an empty cell) if the column is created by “Lookup” of a relation. Then I found it works correctly if I u…

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## [Same comments appearing with each message](https://community.glideapps.com/t/same-comments-appearing-with-each-message/4557)

<div class="topic-metadata">

**Author:** [@Frauke](https://community.glideapps.com/u/Frauke)\
**Replies:** 2\
**Last updated:** [February 13, 2020, 3:03pm UTC](https://community.glideapps.com/t/same-comments-appearing-with-each-message/4557 "2020-02-13T15:03:15Z")

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Hi all, I’m making a conference app, and have added a ‘news feed’. In the feed, I will post the news items; conference attendees should be able to comment. Now, I notice that the same comments pop up with each of the n…

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## [Cannot control component visibility based on logged-in state](https://community.glideapps.com/t/cannot-control-component-visibility-based-on-logged-in-state/4552)

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**Author:** [@deborahlanyon](https://community.glideapps.com/u/deborahlanyon)\
**Replies:** 10\
**Last updated:** [February 13, 2020, 11:54am UTC](https://community.glideapps.com/t/cannot-control-component-visibility-based-on-logged-in-state/4552 "2020-02-13T11:54:25Z")

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My app’s URL: https://app.smallbrands.com.au/ Hi, I have suddenly lost my ability to control visibility of a component based on logged in/logged out username. It was fine a couple of hours ago. Anyone else?

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## [Image Component Not Updating After Original Upload](https://community.glideapps.com/t/image-component-not-updating-after-original-upload/4516)

<div class="topic-metadata">

**Author:** [@tatterbu](https://community.glideapps.com/u/tatterbu)\
**Replies:** 4\
**Last updated:** [February 12, 2020, 1:25am UTC](https://community.glideapps.com/t/image-component-not-updating-after-original-upload/4516 "2020-02-12T01:25:45Z")

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I have a bunch of PDFs that are being displayed using the Image Media Component. Occasionally, I need to update the PDF so that it displays a different image. I want to keep the same link, but just update the PDF. I ha…

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## [Predictive text alters Glide search results](https://community.glideapps.com/t/predictive-text-alters-glide-search-results/3981)

<div class="topic-metadata">

**Author:** [@gannonatwork](https://community.glideapps.com/u/gannonatwork)\
**Replies:** 3\
**Last updated:** [February 11, 2020, 4:25pm UTC](https://community.glideapps.com/t/predictive-text-alters-glide-search-results/3981 "2020-02-11T16:25:00Z")

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We’re experiencing drastically different search results when iOS predictive search is enabled on a user’s device. In the example below, the user wants to find all markets in Phoenix. If the iOS user has predictive searc…

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## [Google sheet won't update from mobile](https://community.glideapps.com/t/google-sheet-wont-update-from-mobile/4489)

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**Author:** [@JWhiteside](https://community.glideapps.com/u/JWhiteside)\
**Replies:** 2\
**Last updated:** [February 11, 2020, 6:41am UTC](https://community.glideapps.com/t/google-sheet-wont-update-from-mobile/4489 "2020-02-11T06:41:42Z")

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Anyone ever had issues with getting their sheet to update on glide after having worked on it on their android device?

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## [Creating Columns annoyance](https://community.glideapps.com/t/creating-columns-annoyance/4435)

<div class="topic-metadata">

**Author:** [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Replies:** 1\
**Last updated:** [February 9, 2020, 10:32pm UTC](https://community.glideapps.com/t/creating-columns-annoyance/4435 "2020-02-09T22:32:05Z")

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This is minor issue I have every time I’m creating a column in the data tab add or edit a column select a dropdown then decide I don’t want to change the selection in the dropdown, I click in the same spot that opened …

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## [Images carousel bug identified](https://community.glideapps.com/t/images-carousel-bug-identified/4433)

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**Author:** [@Christophe\_HK](https://community.glideapps.com/u/Christophe_HK)\
**Replies:** 0\
**Last updated:** [February 9, 2020, 8:00pm UTC](https://community.glideapps.com/t/images-carousel-bug-identified/4433 "2020-02-09T20:00:57Z")

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Hi Glide team, I have identified a bug with the image carousel, and scenarii that will help understand this bug. I have an image carousel on the main page of my app. When I click on one of the images of the carousel, a…

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## [User edit wont work anymore](https://community.glideapps.com/t/user-edit-wont-work-anymore/4388)

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**Author:** [@jason\_palmer](https://community.glideapps.com/u/jason_palmer)\
**Replies:** 2\
**Last updated:** [February 9, 2020, 5:43pm UTC](https://community.glideapps.com/t/user-edit-wont-work-anymore/4388 "2020-02-09T17:43:40Z")

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Help!! any time I try to edit information as part of a form submission under the user edit function. The submit tick no longer lights up.

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## [Subdomain Setup](https://community.glideapps.com/t/subdomain-setup/4361)

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**Author:** [@AuroraDigital](https://community.glideapps.com/u/AuroraDigital)\
**Replies:** 2\
**Last updated:** [February 9, 2020, 4:51pm UTC](https://community.glideapps.com/t/subdomain-setup/4361 "2020-02-09T16:51:44Z")

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My app’s URL: http://indirim.ardenmarket.com.tr/ I read the document. I followed all instructions based on the document. But message “configuration in progress, please wait…” Document: https://docs.glideapps.com/all/e…

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## [App icon too large](https://community.glideapps.com/t/app-icon-too-large/4410)

<div class="topic-metadata">

**Author:** [@akjackson25](https://community.glideapps.com/u/akjackson25)\
**Replies:** 2\
**Last updated:** [February 9, 2020, 12:47am UTC](https://community.glideapps.com/t/app-icon-too-large/4410 "2020-02-09T00:47:23Z")

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Are there parameters for the app icon? I’ve changed the sizes but it’s still filling up too much space. I’m only on day 3 of this app so I’m a bit confused My app’s URL: https://tvr-17ab.glideapp.io

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## [Orgs - can't view full list](https://community.glideapps.com/t/orgs-cant-view-full-list/4333)

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**Author:** [@onepixelman](https://community.glideapps.com/u/onepixelman)\
**Replies:** 3\
**Last updated:** [February 7, 2020, 11:15am UTC](https://community.glideapps.com/t/orgs-cant-view-full-list/4333 "2020-02-07T11:15:35Z")

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Only if I use Cmd + - to zoom Chrome out can I view the entire list: Zoomed out:

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## [Image Component display](https://community.glideapps.com/t/image-component-display/4343)

<div class="topic-metadata">

**Author:** [@ablx](https://community.glideapps.com/u/ablx)\
**Replies:** 2\
**Last updated:** [February 7, 2020, 10:05am UTC](https://community.glideapps.com/t/image-component-display/4343 "2020-02-07T10:05:44Z")

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It appears that the Image Component is currently having some issues displaying an image from URL at the moment!

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## [View app as another user](https://community.glideapps.com/t/view-app-as-another-user/4336)

<div class="topic-metadata">

**Author:** [@Tim\_Sullivan](https://community.glideapps.com/u/Tim_Sullivan)\
**Replies:** 0\
**Last updated:** [February 6, 2020, 5:23pm UTC](https://community.glideapps.com/t/view-app-as-another-user/4336 "2020-02-06T17:23:00Z")

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My app’s URL: https://oujg5.glideapp.io When I’m trying to view app as another user, it only backspaces far enough to leave the first character in the field. I have to literally highlight and replace that character when…

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## [Photos in free version](https://community.glideapps.com/t/photos-in-free-version/303)

<div class="topic-metadata">

**Author:** [@Fiona\_Balloch](https://community.glideapps.com/u/Fiona_Balloch)\
**Replies:** 14\
**Last updated:** [February 6, 2020, 2:40am UTC](https://community.glideapps.com/t/photos-in-free-version/303 "2020-02-06T02:40:12Z")

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Photos are not able to be added in free version. Is this a temporary glitch?

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## [Conditional visibility working in editor, but not on app in phone/webpage (and vice versa)](https://community.glideapps.com/t/conditional-visibility-working-in-editor-but-not-on-app-in-phone-webpage-and-vice-versa/4226)

<div class="topic-metadata">

**Author:** [@apertur.co](https://community.glideapps.com/u/apertur.co)\
**Replies:** 2\
**Last updated:** [February 4, 2020, 4:19pm UTC](https://community.glideapps.com/t/conditional-visibility-working-in-editor-but-not-on-app-in-phone-webpage-and-vice-versa/4226 "2020-02-04T16:19:38Z")

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My app’s URL: https://vlp-demo.glideapp.io/ I have a Separator component with conditional visibility (hides when switch is “on”, i.e., is visible when the value of the switch is not equal to TRUE). It seems to work fin…

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## [Marketplace template download not working](https://community.glideapps.com/t/marketplace-template-download-not-working/4213)

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**Author:** [@mattkohn2220](https://community.glideapps.com/u/mattkohn2220)\
**Replies:** 4\
**Last updated:** [February 3, 2020, 2:33pm UTC](https://community.glideapps.com/t/marketplace-template-download-not-working/4213 "2020-02-03T14:33:43Z")

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hey i just purchased a paid template for the marketplace and download link did not work… Paid via Paddle here: https://marketplace.glideapp.io/

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## [Mp3 playback bug](https://community.glideapps.com/t/mp3-playback-bug/4207)

<div class="topic-metadata">

**Author:** [@Manu\_Radio](https://community.glideapps.com/u/Manu_Radio)\
**Replies:** 1\
**Last updated:** [February 2, 2020, 9:23pm UTC](https://community.glideapps.com/t/mp3-playback-bug/4207 "2020-02-02T21:23:35Z")

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I try to put this URL there http://195.154.199.165:1650/stream.mp3 but its mark error

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## [Component name not updating](https://community.glideapps.com/t/component-name-not-updating/4205)

<div class="topic-metadata">

**Author:** [@apertur.co](https://community.glideapps.com/u/apertur.co)\
**Replies:** 7\
**Last updated:** [February 2, 2020, 9:07pm UTC](https://community.glideapps.com/t/component-name-not-updating/4205 "2020-02-02T21:07:43Z")

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My app’s URL: https://vlp-demo.glideapp.io I added a column in my sheet for a Rich Text component. Instead of listing the name of the column in the list of components, it just says “column8”: . When I open the compon…

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## [Error when try to Edit](https://community.glideapps.com/t/error-when-try-to-edit/4143)

<div class="topic-metadata">

**Author:** [@PIN\_Technologies](https://community.glideapps.com/u/PIN_Technologies)\
**Replies:** 12\
**Last updated:** [February 2, 2020, 6:19am UTC](https://community.glideapps.com/t/error-when-try-to-edit/4143 "2020-02-02T06:19:57Z")

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I can’t Edit item. The message it shows is: Error (see image) It only happens on my mobile. When I try to do on the computer, it works OK. Anyone with the same error? How to solve?

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## [Getting an error when editing an item](https://community.glideapps.com/t/getting-an-error-when-editing-an-item/4198)

<div class="topic-metadata">

**Author:** [@Carlos\_Marchan](https://community.glideapps.com/u/Carlos_Marchan)\
**Replies:** 0\
**Last updated:** [February 2, 2020, 5:29am UTC](https://community.glideapps.com/t/getting-an-error-when-editing-an-item/4198 "2020-02-02T05:29:00Z")

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My app’s URL: https://go.glideapps.com/app/Lwpk8EBgz2dGYi6ijHcR I sent a loom video explaining the bug in detail to hello@glideapps.com. In short, the app breaks when editing any item. The app works great through the br…

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## [Blank Screen](https://community.glideapps.com/t/blank-screen/4148)

<div class="topic-metadata">

**Author:** [@StephenH](https://community.glideapps.com/u/StephenH)\
**Replies:** 1\
**Last updated:** [February 1, 2020, 6:48pm UTC](https://community.glideapps.com/t/blank-screen/4148 "2020-02-01T18:48:00Z")

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I have edited the app I have created on the front screen, when I try to access the second page I have linked to I just get a blank screen. If I access the app via the QR code I can see the pages but have not been able t…

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## [Meu app Não carregado no Smartphone](https://community.glideapps.com/t/meu-app-nao-carregado-no-smartphone/4182)

<div class="topic-metadata">

**Author:** [@Davi\_Luca](https://community.glideapps.com/u/Davi_Luca)\
**Replies:** 1\
**Last updated:** [February 1, 2020, 5:01pm UTC](https://community.glideapps.com/t/meu-app-nao-carregado-no-smartphone/4182 "2020-02-01T17:01:34Z")

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São três dias sem o app funcionar, o que está acontecendo? Ele abre no web mas não no celular. testei em dois celulares diferentes. Grato from Brazil.

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## [Trouble with login](https://community.glideapps.com/t/trouble-with-login/4162)

<div class="topic-metadata">

**Author:** [@Kanicia\_Cognard](https://community.glideapps.com/u/Kanicia_Cognard)\
**Replies:** 4\
**Last updated:** [January 31, 2020, 8:01pm UTC](https://community.glideapps.com/t/trouble-with-login/4162 "2020-01-31T20:01:48Z")

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My app’s URL: https://go.glideapps.com/play/qWrG3kN9d9dDyVP9IPQm I have an app for my online course and one student is having issues logging in. When you are logging in to get the access pin it says her email address d…

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## [App wont copy to other accounts](https://community.glideapps.com/t/app-wont-copy-to-other-accounts/3998)

<div class="topic-metadata">

**Author:** [@jesschrist](https://community.glideapps.com/u/jesschrist)\
**Replies:** 19\
**Last updated:** [January 31, 2020, 6:22pm UTC](https://community.glideapps.com/t/app-wont-copy-to-other-accounts/3998 "2020-01-31T18:22:03Z")

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I have tried to copy it to multiple accounts but no luck. It keeps showing that its loading. My app’s URL: https://ktvk1.glideapp.io

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## [Separator not showing](https://community.glideapps.com/t/separator-not-showing/4146)

<div class="topic-metadata">

**Author:** [@mthakershi](https://community.glideapps.com/u/mthakershi)\
**Replies:** 6\
**Last updated:** [January 31, 2020, 5:22pm UTC](https://community.glideapps.com/t/separator-not-showing/4146 "2020-01-31T17:22:10Z")

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Please see attached. Why a particular separator isn’t showing? There aren’t any conditions for visibility on it.

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## [Edit screen: components move but not the data attached to it](https://community.glideapps.com/t/edit-screen-components-move-but-not-the-data-attached-to-it/4156)

<div class="topic-metadata">

**Author:** [@jesschrist](https://community.glideapps.com/u/jesschrist)\
**Replies:** 1\
**Last updated:** [January 31, 2020, 3:26pm UTC](https://community.glideapps.com/t/edit-screen-components-move-but-not-the-data-attached-to-it/4156 "2020-01-31T15:26:23Z")

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When editing an item while building, glide does not populate the components in the same order as the add screen. if I move components with data in it, the titles of the component changes as I move it but the data in the …

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## [Editor Blanks out while working on template columnn](https://community.glideapps.com/t/editor-blanks-out-while-working-on-template-columnn/4144)

<div class="topic-metadata">

**Author:** [@Avery\_Rawlek](https://community.glideapps.com/u/Avery_Rawlek)\
**Replies:** 1\
**Last updated:** [January 31, 2020, 7:15am UTC](https://community.glideapps.com/t/editor-blanks-out-while-working-on-template-columnn/4144 "2020-01-31T07:15:08Z")

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See the attached GIF for demonstration. Happened 5 or 6 times-- I don’t have any way to get all my “replacements” done with my desired template, so hopefully you can fix! Thanks.

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## [Does File Pickers support tsv format files?](https://community.glideapps.com/t/does-file-pickers-support-tsv-format-files/4142)

<div class="topic-metadata">

**Author:** [@JapanMobs](https://community.glideapps.com/u/JapanMobs)\
**Replies:** 0\
**Last updated:** [January 31, 2020, 3:51am UTC](https://community.glideapps.com/t/does-file-pickers-support-tsv-format-files/4142 "2020-01-31T03:51:11Z")

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Does File Pickers support tsv format files?

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## [Can't open + New app](https://community.glideapps.com/t/cant-open-new-app/4110)

<div class="topic-metadata">

**Author:** [@Rainer\_Fabrizi](https://community.glideapps.com/u/Rainer_Fabrizi)\
**Replies:** 1\
**Last updated:** [January 30, 2020, 3:13pm UTC](https://community.glideapps.com/t/cant-open-new-app/4110 "2020-01-30T15:13:31Z")

</div>

Hi all, I really enjoy Glide. However, sometimes (always today) building a new app won’t work. Clicking on the ‘+ New app…’ button and I get stuck. Theres the spinner animation and a ‘Could not get access token from clou…

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